- Yearly Cover
Annual Maintenance Contract
Comprehensive yearly cover for uninterrupted performance.
An AMC is a service agreement providing consistent, expert support over a defined period — typically a year — for predictable cost and peak equipment performance.
Priority
Fixed
Preventive
Multi-OEM
OVERVIEW
Why customers pick BDH for amc.
Our Annual Maintenance Contracts bundle preventive maintenance, breakdown response and priority service into a single predictable agreement. Choose Comprehensive cover (all maintenance and breakdown support included) or Non-Comprehensive cover (specific scope) — both backed by skilled engineers, genuine spare parts and documented service records.
WHAT’S INCLUDED
A complete service capability
Regular Maintenance
Routine inspections, servicing and preventive care keep assets in optimal condition.
Timely Issue Resolution
Prompt response and efficient problem solving to minimise downtime.
Expert Assistance
Skilled engineers and application support always at hand.
Software Updates
Compatibility, security and performance updates for software-based products.
Priority Service
AMC holders receive priority response over non-contract customers.
Cost Predictability
Predictable annual costs make budgeting and control easier.
HOW WE DELIVER
Our four-step delivery process
Asset Review
We catalogue your instruments and define the AMC scope.
Proposal
Comprehensive or Non-Comprehensive proposal with annual cost. .
Onboarding
Schedule preventive visits and provision spare-part stock. .
Lifecycle Care
Year-round preventive and breakdown service with KPI reviews.
DELIVERABLES
What you receive
- Signed AMC with defined response SLAs
- Annual preventive maintenance calendar
- Priority breakdown response and engineer dispatch
- Digital service reports after every visit
- Year-end performance and uptime review
GET STARTED
- +971 4 285 2211
- labsolutionshub@bdhme.com
QUESTIONS
Frequently asked
What's the difference between Comprehensive and Non-Comprehensive?
Comprehensive covers all maintenance — preventive, routine and breakdown. Non-Comprehensive covers specific services, excluding certain components or maintenance types.
Are spare parts included?
In Comprehensive AMCs typical wear parts are included; high-value parts are quoted as needed.
Can the AMC cover multiple sites?
Yes — one contract can span multiple sites across the UAE and broader GCC.
RELATED SERVICES
Explore more support
Ready to move forward with
AMC?
Our specialists are ready to scope, quote and deliver — typically within one business day.